HR solution for emerging industry: IPL HRMS expands customer portfolio in virtual banking

June 09, 2021

C&T’s human resources management software IPL HRMS is expanding its customer portfolio in the emerging digital banking industry with a new project helping a local virtual bank digitize HR and payroll operations to support rapid business growth.

A joint venture of three major groups in commercial banking, e-commerce technology and consumer & retail businesses, this new customer of IPL HRMS was granted its virtual banking license by the Hong Kong Monetary Authority in 2019. With the goal of fostering fintech innovation and promoting financial inclusion, the bank hopes to bring customers a brand-new banking experience with flexible, innovate solutions.

Customers expect virtual banks can offer tech-based banking solutions with lower fees and faster services in the absence of physical branches. With the endeavor to grow its customer base with responsive strategies, the virtual bank has engaged IPL HRMS to support its rapid workforce expansion. IPL HRMS will provide an integrated e-platform for the bank’s HR personnel to automate complex payroll calculation with out-of-the-box regulatory compliance, while allowing employee-driven service for profile, leave, rental reimbursement and other HR-related matters.

Developing at a fast pace, the virtual bank understands a quality HR management system plays an important role in maintaining growth momentum amid keen competition of eight industry practitioners. While enhancing HR efficiency with streamlined operations, IPL HRMS’ solution will equip this innovative business with a scalable system base for their sustainable development in the future.